Contact
Talk to a person.
There is no call centre here. Emails come to us and we answer them ourselves, usually the same day.
Response time
Monday to Friday, within one working day. If your book has already gone to print, tell us straight away and we will do what we can.
Quick answers
Most questions about timings, editions and languages are already answered on the FAQ page.
When you write about an order, include your order number if you have it. It starts with TP and is at the top of your confirmation email.